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What Can We Learn from Barnes and Noble's Surprising Turnaround? (2022)
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- andrewfromx 2y agoRejected traditional promotional deals with publishers, instead letting local stores choose which books to feature. Empowered local store staff to make decisions about their inventory. Focused on creating an "intellectually satisfying" environment. Removed underperforming inventory during the pandemic. Maintained full book prices rather than relying on discounts.