While we are making the language more straightforward, it's not even "experiencing problems accessing Twitter." Like what problems, dry mouth and nausea? The pr

While we are making the language more straightforward, it's not even "experiencing problems accessing Twitter." Like what problems, dry mouth and nausea? The problem isn't some incidental experience, the problem is that they can't access Twitter. Because it is not responsive, connections do not complete adequately, the intended page is not delivered. Twitter isn't working right. And this isn't a perfectly appropriate time to be puffing up its employees with honorifics like "engineer" (are they certified?) Why not this: "Oops, the site is down because something isn't working right on our end. We're working on getting the site back up as soon as possible." (BTW, isn't working right is a euphemism for "broken") Seriously, why not? Twitter is a great big company, why does it have to use language which puts a mere individual at a disadvantage? Is the position of this large, wealthy corporation so desperate that it cannot afford an ounce of humility at the moment it has made a mistake? Does it need to get the upper hand over little individuals looking at its web page? You know the maid and the cook have to say big, frankly-worded mea culpas when something is off. "Diners may be experiencing issues digesting the Royal Egg Salad. Our Gastronomists are currently conducting an in-depth probe to resolve the issue." "We understand that diners are experiencing problems chewing."