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I am quite confident that this is basically a scam which won't work for at least 95% of businesses. Colin Fraser had a very nice demonstration that Deep Researc
by aithrowawaycomm 2y ago
I am quite confident that this is basically a scam which won't work for at least 95% of businesses. Colin Fraser had a very nice demonstration that Deep Research can't keep track of NBA teams: https://xcancel.com/colin_fraser/status/1887020255781752949#m https://xcancel.com/colin_fraser/status/1887020255781752949#...
So how exactly is a similar technology supposed to work with the highly specific details of an individual business? If the sales agent only has, say, 90% accuracy at reporting prices or product information, then it's unusable. I would guess it's actually much worse than 90%, even considering improvements in RAG benchmarks.
Maybe OpenAI figured it out and I will eat crow. But I suspect this presentation is marketed towards AI investors rather than sales executives. Investors are happy to pay for fun sci-fi stories about the future of AI, whereas salespeople actually need to sell something in the present.
- ALittleLight 2y agoPresumably the errors in the teams come from not having access to good data. The agent is reading websites and trying to make lists and sometimes going by memory - and, from the x thread, seems to often get things wrong. What if the agent had access to good internal data? Instead of web scraping it queries a database or calls some API and does some filtering. Then it would be right roughly all of the time.