https://www.newsweek.com/catastrophic-internet-archive-hack-hits-31-million-people-1966866 https://www.newsweek.com/catastrophic-internet-archive-hack-... http

https://www.newsweek.com/catastrophic-internet-archive-hack-hits-31-million-people-1966866 https://www.newsweek.com/catastrophic-internet-archive-hack-... https://www.newsweek.com/internet-archive-hacked-zendesk-1972261 https://www.newsweek.com/internet-archive-hacked-zendesk-197... ----- Subject: Notice of Data Security Incident January 6, 2025 I write on behalf of Internet Archive to inform you about a security incident that involved personal information about you. We regret that this incident occurred and take the security of personal information seriously. On October 20, 2024, we discovered suspicious activity involving our customer service platform. Specifically, between October 17, 2024 and October 20, 2024, an unauthorized actor obtained access to our customer service platform, which contained information about requests from certain Internet Archive users. As soon as we learned of the incident, we took action to contain the incident, including by terminating the unauthorized access, and then launched an investigation to determine the nature and scope of the access. We have determined that the personal information involved in this incident included your name and government ID information such as a driver’s license or passport. As noted above, we took action to contain the incident and investigate it, including by temporarily taking the customer service platform offline. You should always remain vigilant for incidents of fraud and identity theft, including by regularly reviewing and monitoring your accounts. If you discover any suspicious or unusual activity on your accounts or suspect identity theft or fraud, be sure to report it immediately to your financial institutions. If you have been a victim of fraud, you can report it to your local police. Please know that we regret any inconvenience or concern this incident may cause you. Please do not hesitate to contact us at info@archive.org if you have any questions or concerns. Sincerely, Internet Archive