My favorite example of this: Elementary OS. Looks gorgeous. It's so simple, it's even got "elementary" in the name. Very simple experience for people who want

My favorite example of this: Elementary OS. Looks gorgeous. It's so simple, it's even got "elementary" in the name. Very simple experience for people who want something macOS-like. However... they never figured out how to get distribution upgrades working. So, they never did it. Whenever a new version comes out, reinstall the OS is the official guidance. The most elementary task in the world, even for technically minded people. Ironically, that Linux distribution is the ultimate example of form over function, more than any other OS.