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I think it's about habit more than anything. People are used to Windows' sharp edges and have developed workarounds (just reboot it). But no, the experience is

I think it's about habit more than anything. People are used to Windows' sharp edges and have developed workarounds (just reboot it). But no, the experience is nowhere near "polished", and troubleshooting is a joke. "Something unexpected happened" or "contact your administrator" isn't exactly helpful. Sure, there may be some log somewhere in that godawful event viewer, but who has the patience to wait for that abomination to load? And then to go spelunking in the millions of categories? Windows is hands-down the most annoying and janky computing experience among all my devices. I put up with it because I like Photoshop, and since I have PCs lying around can't justify buying a MacBook (plus Linux works well enough for all my other needs). HiDPI support is a joke, with windows showing up wherever they want, the start menu becoming blurry, taskbar menus appearing at random locations on the screen. The windows jump up and down when switching virtual desktops. Windows appear as active, complete with a blinking cursor and everything, yet won't register text input until I click on them. I could go on for days.

skeaker 2y ago
"Just reboot it" is 1000x more polished than having to jump into the terminal or reinstall your OS (both of which are 100% inaccessible to the average user). Troubleshooting can be done by googling your issue on Windows whereas Linux has dozens of repos with that all require different troubleshooting steps on much more niche websites that won't come up on the first page of google while the average user doesn't know what the hell a GNOME or a KDE is. Windows wins 100-0 in terms of polish in the eyes of the average user, and that's saying something given that it's not very polished as you said.
- olyjohn 2y ago
  Please. The standard for fixing Windows has been to backup and reinstall the OS for as long as I have used it. You can spend days trying to fix a problem with the OS, or just reinstall it in a couple of hours, most people go for the quick and easy reinstall. This is standard for phones, tablets too, since you can't actually even attempt to fix them.
  - BenjiWiebe 2y ago
    Since Windows 10, I've had good luck with repairing installations using dism rather than reinstalling. And if you were planning to set the customer's computer up to be identical to the way it was before, doing an in place repair can save time.

skeaker 2y ago

"Just reboot it" is 1000x more polished than having to jump into the terminal or reinstall your OS (both of which are 100% inaccessible to the average user). Troubleshooting can be done by googling your issue on Windows whereas Linux has dozens of repos with that all require different troubleshooting steps on much more niche websites that won't come up on the first page of google while the average user doesn't know what the hell a GNOME or a KDE is. Windows wins 100-0 in terms of polish in the eyes of the average user, and that's saying something given that it's not very polished as you said.

olyjohn 2y ago
Please. The standard for fixing Windows has been to backup and reinstall the OS for as long as I have used it. You can spend days trying to fix a problem with the OS, or just reinstall it in a couple of hours, most people go for the quick and easy reinstall. This is standard for phones, tablets too, since you can't actually even attempt to fix them.
- BenjiWiebe 2y ago
  Since Windows 10, I've had good luck with repairing installations using dism rather than reinstalling. And if you were planning to set the customer's computer up to be identical to the way it was before, doing an in place repair can save time.