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I find things get buried just as easily in email. People on my team are constantly resending each other emails, because they can’t find the thread. This is why
by al_borland 2y ago
I find things get buried just as easily in email. People on my team are constantly resending each other emails, because they can’t find the thread.
This is why, if something is important, I take it out of email and put it into a document people can reference. The latest and correct information from all the decisions in the thread can also be collected in one place, so everyone reading doesn’t have to figure it out. Not to mention side conversations can influence the results, without being explicitly stated in the email thread.
- kmoser 2y ago> This is why, if something is important, I take it out of email and put it into a document people can reference. This is how things should be done, regardless of which medium is used to discuss the project. Without isolating and aggregating the final decision of each thread, there is no way to determine what everybody has agreed upon as the final product without looking back, which quickly becomes onerous. Things get messy when you start having different versions of each feature, but that doesn't change the concept of using email/Slack/Discord/text/etc. for discussion and a separate "living" document for formalizing those decisions.
- 6510 2y agoLets toss in a minimum number of [digital] signatures.
- HappMacDonald 2y agoWe had this problem in our organization circa 20 years back so I built a ticketing system, now each conversation exists as its own object, and "the same thing being discussed twice" has the opportunity to be merged into one, etc. That seems to have helped a lot with our internal conversations.