3 ms·

A function of their success is not caring about potential customers like you. Sorry, but it is.

• axod 18y ago
  You can't please everyone all the time, and trying to implement every feature isn't always feasible. But I think you should at least try hard to solve peoples desires - explain why the feature would be a bad idea, or suggest a better alternative, or offer a custom solution which might cost them more money etc etc
• gscott 18y ago
  They have been adding a lot of features and other modifications lately.
• jwr 18y ago
  I don't buy it. And just what exactly is their "success"? Apart from being a very outspoken group of a dozen people, I don't see that stellar success where their business strategy supposedly takes them. When we were trying to buy their software, our company had 45 employees. It's something we built from the ground up. But we didn't go around shouting so much. I'm just saying that you should take the 37signals hype with a grain of salt. There is a lot of air and very little substance.