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> What's the alternative? A customer service job where you can be rude? A customer service job where you can be merely polite and professional without also hav
by AdamH12113 2y ago
> What's the alternative? A customer service job where you can be rude?
A customer service job where you can be merely polite and professional without also having to be artificially cheerful and enthusiastic. Or, if you must put on a show, at least be paid appropriately for the extra work you're doing.
- jazzyjackson 2y ago...I really don't like talking about my flair
- pavel_lishin 2y agoAnd one where if someone is rude to you, you can hang up.
- zajio1am 2y agoWell, being polite and professional where one is sad or angry is still emotional labor (but it is probably a reasonable expectation from employees, as 'dealing with sad/angry co-workers' is also emotional labor).