Thanks for the source of the quote. It's very interesting: Seeing "a computer can never be held accountable" is something where the cynic in me immediately expe

Thanks for the source of the quote. It's very interesting: Seeing "a computer can never be held accountable" is something where the cynic in me immediately expected "we just solved accountability, boys!", and not "this must never be allowed to happen". Especially from IBM... On topic: I think our whole current Ad-economy is cancerous-- the decoupling of incentives between platforms and consumers/customers is IMO a bad trend for all of us long term (both sides), and having public attention/sentiment basically permanently on sale is yet another can of worms. I really hope we can learn to deal with this before it ruins our society. On the other hand, there are so many possibilities opening up, and generally just things improving without anyone much noticing, I'll still take unaccountable, capricious corporate overlords any day of the week in exchange. I would not want to live in any other time in the past if I had to make an honest choice. Maybe the "customer support via HN/twitter" model can save the day here at least for this (as ugly as that whole concept is).