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> Root Cause Analysis Can Be Subjective I got into a bit off trouble pointing this out when my team getting stuck with incidents as causes for our "blameless"
by tayo42 2y ago
> Root Cause Analysis Can Be Subjective
I got into a bit off trouble pointing this out when my team getting stuck with incidents as causes for our "blameless" incidents. "not a team player" or some bs.
In a big organization rca is just as political as anything else I find. Seems to be no escaping it.
Systems will fail, upstream services need to be artiteched to allow that to happen. Rca needs to be applied to the whole stack.