Having worked in the hosting business, this is a very normal interaction when the provider believes the account was used for fraud or something illegal or stron

Having worked in the hosting business, this is a very normal interaction when the provider believes the account was used for fraud or something illegal or strongly against the ToS. Support personnel are literally not allowed to say why the account was closed because that would be giving potential fraudsters information on how to stay hidden in the future. OCI likely sees TONS of fraud every day due to the generous free tier offering. Frankly I wouldn't be surprised if MOST new accounts created are for attempted shadiness. I'm definitely not accusing the author of doing anything shady, but clearly Oracle believes they did, for one reason or another. It could be their usage patterns triggered some flag, or maybe one of their instances got compromised and started spamming the government. Still, OCI definitely could have handled it better.