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It matters whether you are still on an unpaid tenancy or have upgraded to a paid tenancy, even if you're only using "Always Free" resources for a total of $0.00
by daneel_w 2y ago
It matters whether you are still on an unpaid tenancy or have upgraded to a paid tenancy, even if you're only using "Always Free" resources for a total of $0.00 per month. Resources occupied by an unpaid tenancy may be deallocated without warning in order to satisfy a request from a paid tenancy. However, there's really no way we can know if the OP did or did not breach the TOS, which seems likelier given that they underline they were a paying customer.
- ErikUden 2y agoI wish I was breaching the ToS in some way, but the server was merely running a (fairly private) Nextcloud instance. I mean, of course you just have my written word, but there was nothing fishy going on there. Also, at least they could tell me the ToS violation...
- daneel_w 2y ago>Also, at least they could tell me the ToS violation... Agreed. Cutting you off like this and leaving you hanging was a very dysfunctional and unfriendly way of handling their business.