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I was charged $5k due to a bug on Oracle's side. I initially escalated to support. Similar thing - they said there was nothing they could do, and that I needed

by mgdev 2y ago

I was charged $5k due to a bug on Oracle's side. I initially escalated to support. Similar thing - they said there was nothing they could do, and that I needed to cut a ticket to another team... one which I couldn't contact. They simply closed the ticket. I did a chargeback for that portion of my bill. TBD whether they will nuke my account or not.

ErikUden 2y ago
Jesus...
Marsymars 2y ago
Weirdly, this could be an upside of going with Oracle first. i.e. If my Oracle account gets nuked for a chargeback, it’s much less of a problem than if my Google/MS/Amazon accounts get nuked.
mgdev 2y ago
Update: they contested my chargeback. Going through round 2!