The fact is currently software is going to be more complex every day and in some cases designing it to being easy to use and friendly is even harder than the so

The fact is currently software is going to be more complex every day and in some cases designing it to being easy to use and friendly is even harder than the software logic itself. The article is talking about considering AI agents as a new type of users and optimize our software for them. I guess any time soon many users are doing their day to day tasks through these agents.