3 ms·
I assumed if I kept reading there would be a line explaining why they can't simply raise prices until the demand becomes manageable with current staffing, such
by throwaway287391 2y ago
I assumed if I kept reading there would be a line explaining why they can't simply raise prices until the demand becomes manageable with current staffing, such as "We sold all these suits with guaranteed adjustments for £[some heavily discounted number] for life", but I didn't find any such explanation. Shrug
- ant_li0n 2y agoI think the population of people buying bespoke suiting is small enough that you would not want to alienate your existing customers. I agree that they should raise the prices, but I've got to think there's an aspect of a relationship there. It was hinted at, a little bit, in the article. It's not just a financial transaction, I mean.
- leoc 2y agoAnd the article suggests that's it's not even the population of everyone with a bespoke suit so much as the minority of whales who own a lot of them. There is going to be a fair number of very demanding and impatient rich guys in that group.
- jdietrich 2y agoPrecisely. They're talking about a customer who has spent £700,000 ($870,000) on suits. That's a long-term relationship built on trust. Hiking your prices to manage demand might be a short-term financial bonanza, but it's disastrous in terms of reputation.