3 ms·
> it's a widespread feeling among salespeople, that a person who interacts with them, without buying anything, is stealing from them If you're selling somethin
by metadat 2y ago
> it's a widespread feeling among salespeople, that a person who interacts with them, without buying anything, is stealing from them
If you're selling something low end, like a hotdog or pair of shoes, this makes sense. But for higher-end purchases there is a relationship component which can take time to build.
I've encountered salespeople who get pissed off they've "wasted" time with me and it stood out as kind of a low-class, graceless, bottom-line only approach to the job and life in general. Sales can actually be pretty cool, but not with such a poor attitude!
- michaelt 2y ago> If you're selling something low end, like a hotdog or pair of shoes, this makes sense. But for higher-end purchases there is a relationship component which can take time to build. I'd have expected the reverse, in some cases. Almost everyone who enters a shoe store can afford shoes and are seriously considering making a purchase. Whereas if you run a dealership selling $200,000 supercars, there's probably a steady stream of people who'd like a test drive but who don't have $200,000 in their bank account.
- metadat 2y agoDealerships don't generally allow test-drives on high-end models in my experience. Go to a Porsche dealer and notice how they don't get upset about you "wasting their time". Experienced salespeople have typically figured out the formula to winning people over.