Scott Adams coined the term confusopoly to the business practise of making things so complex it is hard to work out what is really going on: http://en.wiktiona

Scott Adams coined the term confusopoly to the business practise of making things so complex it is hard to work out what is really going on: http://en.wiktionary.org/wiki/confusopoly http://en.wiktionary.org/wiki/confusopoly This is a classic example along with cell phone carriers and retailers (try to work out special offers).