4 ms·

> All features as found on the specification are included, but the user interface is awkward. The vendor can claim, "we have all the features you need; thus, pi

• MobiusHorizons 2y ago
  with one key difference that the people doing procurement only have the spec sheet, and never actually use the software. They also frequently never actually interact with any of the humans that do use the software, and have formed an opinion that "those people only ever complain whatever we buy". So there is never any feedback cycle pushing the software to be better.
• bruce511 2y ago
  It's a nice anecdotes, and maybe that works in some places, but in my experience selling to Enterprise, software quality is pretty low on their check list. Generally speaking, they're more concerned with the supplier than the product. Yes, it must (generally speaking) meet their requirements, but its also important that they -believe- the supplier can roll it out, and will be around in 10 years still supporting it. In other words Enterprise doesn't just want software. They want a stability of supply, so suddenly they're looking at things like Support levels, customability and so on. "You never get fired for buying IBM (a reference likely lost on you if you're a bit younger than me) wasn't about quality, but about longevity.