I think in many countries you’d be better off reaching out to a consumer protection-specific agency or tribunal, making sure to cc the vendor or manufacturer. F

I think in many countries you’d be better off reaching out to a consumer protection-specific agency or tribunal, making sure to cc the vendor or manufacturer. For instance, in the United States, you could contact the Federal Trade Commission or your state’s attorney general, or potentially file a case in small claims court if the matter isn’t quickly resolved. You might get a better response from regulators if you wait until you do have issues getting a refund, but that probably also between jurisdictions. Good luck!