>4. ... the no trouble found rate for RMA'd hardware is typically quite high - to the point there is likely to be nothing wrong with a product that has been ret

>4. ... the no trouble found rate for RMA'd hardware is typically quite high - to the point there is likely to be nothing wrong with a product that has been returned under warranty. Long ago, my friend worked for a Dell contractor (Unisys maybe) doing field service calls. His car would be full of swapped hardware, most of which would be thrown out. However, the hard drives had to be physically returned to his office. He gave me a bunch of stuff like a stack of eight working P4 motherboards, RAM, fans, CPU coolers, DVD drives, and so on. It all worked fine so I can totally see the disks making their way back into the supply chain via some shady contractor or recycler.