I have to manage my personal urge to reject or overreact with customers all the time. Customers do come up with a bonkers ideas / UI that's horrendous or just

I have to manage my personal urge to reject or overreact with customers all the time. Customers do come up with a bonkers ideas / UI that's horrendous or just unworkable internal logic. And yet if I sit with them and we talk about "what can we do to solve the problem / enhance the product / get your goal done" I find they often come up with some good ideas and are happy to discard their initial madness.