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Hot Dogs & Caviar
- dmor 14y agoWe are building the new social ad unit at Referly - and every word is written and targeted by humans, not demographic algorithms
- RobAley 14y agoThe trouble with that approach is that while algoritms aren't great in this area (at the moment), they are at least trustworthy (in that they'll do what you tell them). People on the otherhand are often untrustworthy, and their definition of targeting is often likely to be quite different to yours and mine. It will be interesting to see how you solve the problem of untrusted users, my feeling is the ideal solution will end up being a combination of humans (users and staff) and algorithms. How to make that scale of Twitter/Facebook will be challenging.
- latj 14y agoI love hot dogs.
- mey 14y agoRead this before lunch and hoping that the author was opening an actual restaurant in his postscript.
- moron 14y agoMySpace's problems are due to their user base defecting en masse, I don't think their ad strategy was really a factor. Could be wrong, though.
- tomjen3 14y agoThis is properly the best example of why hn needs tags. You think you are going to read an interesting article on food and culture and maybe learn a valuable lesson, when in reality you get a piece of whyning crap delivered by a marketeer.
- nrmehta 14y agoI agree HN needs tags but still think this was an interesting post. While the analogy could have been more thoughtfully constructed, I think the topic is very relevant right now for startup business models (ad-supported versus paid).
- mmakunas 14y ago"The advertising units Twitter and Facebook are selling today are “hot dogs”: poorly targeted, poorly performing." Maybe that's true for FB, but apparently Twitter's mobile ads are doing just fine: http://on.wsj.com/LxMLwc http://on.wsj.com/LxMLwc
- jwoah12 14y agoSomething related on a literal level to the article's metaphor- there's a bar in Midtown Manhattan called Vanderbar that sells a $50 Kobe beef hot dog topped with caviar.
- mikegreenspan 14y agoThat has to be the best hotdog in all of Manhattan.
- earl 14y agoAnother stupid post about fb and their business without mentioning the fb ad exchange? I'm having trouble understanding how Dalton isn't misinforming his audience. Read this for why I think fb has a great future in ads. http://news.ycombinator.com/item?id=4279900 http://news.ycombinator.com/item?id=4279900
- Sumaso 14y agoFrom the Authors website linked to by his P.S. "App.net is building a better way to share your status." What an immediate turn off! The first thing I think when I read this 'ugh not another status sharing service'. I think the author needs to rethink how he pitches his idea...
- mikegreenspan 14y agoThanks for your feedback. We have had an internal conversation about copy in the header and are currently using Optimizely to test a few variations. We are definitely open to suggestions :)
- ChrisBaldwin 14y agoWhat I want out of app.net would be a community building machine -- like most web forums used to be. In 2012, I don't know anyone personally that follows a classic forum anymore; I want that type of connection without the archaic style. Building community on my own website, Facebook, YouTube, Reddit, and/or Twitter can be exhausting, tedious, and time consuming. If app.net let me create a community and interact easily so that I can focus on producing content, I'd love it. Just my two cents.
- mikegreenspan 14y agoThanks for sharing your thoughts! We strongly believe what you want App.net to be is exactly what twitter could have been (http://daltoncaldwell.com/what-twitter-could-have-been http://daltoncaldwell.com/what-twitter-could-have-been). We are definitely thinking a lot about community building.
- smallblacksun 14y agoBefore reading the postscript I thought it was an interesting, if not revolutionary, critique of ad services. Then I read the last line and realized the whole "article" was yet another ad for app.net. I felt like I had been tricked into reading a sales pitch, which irritates me and makes me less likely to join your project.
- martinshen 14y agoWe get it... the ad model is broken, a subscription model is, in theory, always better. It's simpler. Generally, simpler is better. However, I don't think the app.net experiment will succeed. I'll be brief: - Outside of phones (& WhatsApp), I can't think of a single paid non-business communication platform. - App.net will not have a good one-player or even two-player mode (good 1-player: DropBox, Github, Evernote). - All paid services have at least 10x less users than Twitter. - If it does succeed, twitter could just copy you. The biggest problem with Facebook web ads is twofold: 1) They display the same ads on every page (regardless of context) 2) They rely on the advertiser to know their target market. (Most often, the advertiser doesn't even know) I'll try to write up something on this later. [edited for formatting]
- mikegreenspan 14y agoIf we agree that the ad-supported model is broken, why not try to create an alternative?
- deleted 14y ago[deleted]
- RobAley 14y agoYou absolutely should. But it doesn't look like this IS the alternative (at least the viable one). That said, no one appears to have any other firm ideas about what the viable alternative should look like (only what it shouldn't). And as it's your money and not mine, I say go for it, good luck!
- fusiongyro 14y ago> We get it... the ad model is broken, a subscription model is, in theory, always better... However, I don't think the app.net experiment will succeed. I agree that if App.net succeeds it will be construed as a data point for this line of reasoning, but I think Dalton's business experiment should be regarded as independent of his technical experiment. Things fail for lots of reasons, not just because free is better than paid. > - If it does succeed, twitter could just copy you. By that logic, MySpace could have just copied Facebook. > - App.net will not have a good one-player or even two-player mode (good 1-player: DropBox, Github, Evernote). That seems like a given, but I wonder if it's a foregone conclusion that App.net will turn into the same kind of thing as Twitter. After all, technically there isn't a huge difference between HN and Reddit, but the way they're used is very different. Even cultural differences can be dramatic. I haven't invested in App.net, but I do find myself toying with the idea of having something I could use like Twitter, but without being Twitter, and I admit I find the idea attractive. If I could control whether the messages are public or private, I could see using it as a pub/sub framework if the payloads were essentially encoded API messages. That's not something I'd be inclined to try out with Twitter, even though it's free. I guess I'm saying subtle differences can be meaningful; maybe they can be the difference between success and failure.
- huhtenberg 14y agoI, as a company owner, would like to pay Twitter, as a news distribution service, to make my tweets more visible to my followers. Stick 'em, emphasize 'em, repost 'em - I don't care, but do something that would help me reach these people. They are already targeted. In fact, they have targeted themselves, voluntarily. So here's the money, Twitter, take it. Help me help my subscribers get the information that they have subscribed for. Thank you.
- eps 14y agoSo you want something like this then? http://swapped.tumblr.com/post/22976646861/twitter-is-doing-it-wrong http://swapped.tumblr.com/post/22976646861/twitter-is-doing-...
- huhtenberg 14y agoYes, exactly that.
- gojomo 14y agoI think they'll get around to that. A number of their UI nudges discourage people from taking a 'completist' view of reading their stream -- no mark-as-read, no persistent latest-read-indicator, endless encouragements to follow more than could be read. That plus control of the client would let them offer some kind of paid pinning as a service.
- brandnewlow 14y agoHi there. Could you drop me a note at brad@nowspots.com? We're building stuff like this.
- tptacek 14y agoI think Facebook and Twitter ads are being unreasonably benchmarked against Google adwords ads. Facebook in particular. Google ads typically convert to a total handoff of the user from Google to the ad buyer. That's the only dynamic Google really admits to. But that's OK, because people routinely engage with Google in order to find products and services. Very low conversion rates are repaid by purchase intent. People don't engage with Facebook to find products and services. So the ad dynamic Google has doesn't work very well on Facebook. And so, story after story about how nonperformant Facebook ads are compared to Adwords. But Facebook has a compensating strength: it admits to other dynamics. So for instance, after "Liking" almost everything (I actually liked) from the "Recommended" block on Facebook, my feed is awash in announcements from brands. Not an entirely welcome development, but not a horrifying "hope you like hot dogs" experience either, since those announcements tend to actually be announcements. So far as I know, every one of the brands that got something on my page that way paid nothing to Facebook to do that. People do engage with Facebook in order to "Like" things, for the same reason they fill out personality quizzes: benign narcissism. So Facebook ads can have the objective of generating "Likes", which give advertisers many possible bites at the apple for each user down the road. I know there are brands that have exactly the same process on Twitter. The "like" count isn't all that interesting, but any measured conversion from announcements to "likers" establishes an ROI for Facebook ads. It's not at all surprising that lots of big companies haven't figured this out; they're still throwing Google ads at Facebook to see if they'll stick; the ads don't stick; they drop the ads; the only ads left are from a few "savvy" brands trying to generate "likes", and from skeezy "hail mary" inventory that generates so much return from a single scammed conversion that it's worth posting ads anywhere.
- johnrob 14y agoTo make matters worse, social media ad inventory is rapidly moving to phones, where advertising is even more challenging.
- mikegreenspan 14y agoMobile advertising is only in its infancy. If you think ads are invasive now, just imagine what life will be like when they move to a screen 1/10th of the size!
- gatordan 14y agoI can accept bad metaphors and analogies in HN comments; this a technically focused community and the comments are so far above above most online forums that nitpicking about literary devices would be ridiculous. But I can't forgive the hotdog/hamburger/caviar analogy in this full length blog post. It does not convey his message well and really does the article a disservice. This writing should have been more thought out considering it is a follow up to his previous posts on this subject that got quite a bit of attention. I realize this is somewhat off topic. But as an entrepreneur I feel this is worth noting because I can't overstate how affective a good metaphor (or good, well revised writing in general) can be in persuading others. And as a reader how easily a bad one can turn me off especially when woven throughout your entire piece.
- finisterre 14y ago"I can't overstate how affective a good metaphor (or good, well revised writing in general) can be in persuading others." Muphry's law[1] strikes again. 1. https://en.wikipedia.org/wiki/Muphry%27s_law https://en.wikipedia.org/wiki/Muphry%27s_law
- gatordan 14y agoAffective - causing emotion or feeling. I was conscious of my usage although ill be the first to admit i make typos all the time. To elaborate, writing can evoke feelings good or bad, feelings of familiarity or confusion, and these feelings can lend to a more persuasive writing. This was my point in the second paragraph.
- arockwell 14y agoWhat's wrong with the metaphor? How would you have described the problem differently? I thought it was a really good description of the situation Facebook is in. People have speculated for years about all of the different ways they could produce insane revenue/profits (the hot dog -> caviar machine), but their current revenue (the hot dogs) is very lackluster.
- RobAley 14y ago
- debacle 14y agoIt's a pretty good analogy. FB can't increase the volume of its users all that much, so it has to drastically increase its ARPU to compensate. But I (and many others) don't think it can.
- wmf 14y agoA new “social ad unit” will be created at Facebook or Twitter in the next 12 months that will manage to be far more profitable than current ad units, not piss off users, and immediately be embraced by advertisers. I call them "tweets". Seriously, most tweets are ads, so just charge people to send them. If you have over ~1,000 followers then you are a de facto marketer and you could pay per tweet per active follower.
- pyre 14y ago> If you have over ~1,000 followers then you are > a de facto marketer and you could pay per tweet > per active follower. Then we start seeing "follower bombs" where the goal is to increase someone's number of followers until they are forced to pay for Twitter.
- corin_ 14y agoIf you have over ~1,000 followers then you are a de facto marketer and you could pay per tweet per active follower. So, so wrong. I'm not far off that, and while I tweet now and then about work stuff, it's all from a point of view of "this is what I'm doing", not "this is what I want people to see". If I changed job to a completely different industry tomorrow, I'd tweet the same stuff about the new work, regardless of whether it fits my followers. I like twitter enough that I'd pay for a premium service if there was one and its benefits were slightly interesting, but I wouldn't pay just because I breached some arbitrary line in my account.
- mikegreenspan 14y agoWon't that just incentive quantity of tweets rather than quality of tweets? Where is the value in that service?
- wmf 14y agoIf you're paying to send tweets, I'd think you'd want to maximize their quality.
- gojomo 14y agoIt's not just the prospect that FB or Twitter figure out a new wildly-profitable promotional model themselves, but the prospect that someone else figures it out, and FB or Twitter's large audience/social-net/technology defensible asset is still the best way to deploy it. Compare: Goto.com (Overture) pioneered pay-per-click auctions, and were already a profitable public company even before Google adopted a similar model. But only combined with Google's natural-search advantages did that model become a profit supervolcano.
- millan 14y agoIf I could use an analogy like Dalton does that doesn't make much sense; Dalton is trying to sell us a better mousetrap, BUT--atleast in the beginning--he was advertising it as a totally different way to catch the mouse. The problem is that most people either: a) aren't bothered by the mouse, or b) didn't know they should be trying to catch the mouse in the first place. Substitute 'mouse' and 'mousetrap' with 'Facebook & Twitter's advertising model.'