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If you think GoDaddy is the most terrible, you have never been exposed to the hell that is Network Solutions. GoDaddy is big, safe and terrible. Network Soluti

If you think GoDaddy is the most terrible, you have never been exposed to the hell that is Network Solutions. GoDaddy is big, safe and terrible. Network Solutions is big, safe and even worse.

nnf 2y ago
I can't pass by this comment about Network Solutions without an enthusiastic second. Several times per month I help various customers with their domains, and when I see that one is with Network Solutions, I know I'm going to have to waste a bunch of time with their terrible DNS editor and will have to wait around for at least 20 minutes before their own editor reflects the changes I've made. The worst part is that when replacing an A record with a CNAME, it lets you delete the A record but then blocks you from adding the CNAME, because "a record with that name already exists" (referring to the one that was just deleted). This is where the 20+ minute wait changes from "inconvenient" to "downtime". It's been like this for at least 15 years.
- datavirtue 2y ago
  You just brought back a fifteen year old memory. I have used a lot of hosting services but have always avoided GoDaddy. The name sounded too playful...and that was after being a Host Gator customer for years. They were decent back in the day and let me serve rediculous amounts of data from a shared hosting tier that always performed well...I was probably the noisy neighbor.
b112 2y ago
I can't believe they still exist. I remember having to fax my changes to them, pre-2000, when they were the only game in house. Crazy.
rybosworld 2y ago
Years ago, before I was very computer literate, my friend turned me onto Network Solutions for hosting. Long story short I got locked out of my account. It truly seemed like the support didn't want to help me get back in. This went for what felt like forever but was probably just a few weeks. I never got a resolution and was never able to log back in to my account. I eventually did a chargeback because I couldn't use a service that I was paying for. They were all of a sudden proactive about reaching out - with an accusatory email nonetheless. In their view, the chargeback was fraudulent.

If you think GoDaddy is the most terrible, you have never been exposed to the hell that is Network Solutions. GoDaddy is big, safe and terrible. Network Solutions is big, safe and even worse.

nnf 2y ago

I can't pass by this comment about Network Solutions without an enthusiastic second. Several times per month I help various customers with their domains, and when I see that one is with Network Solutions, I know I'm going to have to waste a bunch of time with their terrible DNS editor and will have to wait around for at least 20 minutes before their own editor reflects the changes I've made. The worst part is that when replacing an A record with a CNAME, it lets you delete the A record but then blocks you from adding the CNAME, because "a record with that name already exists" (referring to the one that was just deleted). This is where the 20+ minute wait changes from "inconvenient" to "downtime". It's been like this for at least 15 years.

datavirtue 2y ago
You just brought back a fifteen year old memory. I have used a lot of hosting services but have always avoided GoDaddy. The name sounded too playful...and that was after being a Host Gator customer for years. They were decent back in the day and let me serve rediculous amounts of data from a shared hosting tier that always performed well...I was probably the noisy neighbor.

b112 2y ago

I can't believe they still exist. I remember having to fax my changes to them, pre-2000, when they were the only game in house. Crazy.

rybosworld 2y ago

Years ago, before I was very computer literate, my friend turned me onto Network Solutions for hosting. Long story short I got locked out of my account. It truly seemed like the support didn't want to help me get back in. This went for what felt like forever but was probably just a few weeks. I never got a resolution and was never able to log back in to my account. I eventually did a chargeback because I couldn't use a service that I was paying for. They were all of a sudden proactive about reaching out - with an accusatory email nonetheless. In their view, the chargeback was fraudulent.