Ye I feel like many times when people complain about email they complain about the emails' content not the concept of sending email, which is then misinterprete

Ye I feel like many times when people complain about email they complain about the emails' content not the concept of sending email, which is then misinterpreted. The more I think about this, the more "don't shoot the messenger" fallacies I see around me. Like, the complaints about overly bureaucratic documentation was interpreted as critique of documentation by "people". Etc.