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ah -- so they aren't "working in slack" that's just how/where the users interface.
by lbotos 2y ago
ah -- so they aren't "working in slack" that's just how/where the users interface.
- ndneighbor 2y agoYep- key point, we work in Discord. We blogged about that too, https://blog.railway.com/p/how-we-work https://blog.railway.com/p/how-we-work The blog post is a bit old but the point mostly stands- we try to keep our customers close to us, but lately, we have extolled the virtues of focus work, so we rotate the customer comms baton through our on-call system.