Don't worry, I am convinced that checkbox does absolutely nothing, enabled or not. I just moved within Austin, and I didn't hack the form. I selected the optio

Don't worry, I am convinced that checkbox does absolutely nothing, enabled or not. I just moved within Austin, and I didn't hack the form. I selected the option for supplying my own modem because it was available, and the technician was still blindsided when he saw my modem. To top it off, this was a transfer, so it should not have been news that I brought the modem from my previous apartment, especially given that I selected the checkbox confirming this. While holding the modem he brought along to install, the technician informed me that I also had a modem attached to my account supplied by them three years ago, and asked where it was. I was not paying for a modem that was listed on my account for three years--I verified this. Laughable account auditing on their part (that should be automated), no loss for me, and neither party has any idea where that modem wandered off to. The technician was pleasant and the installation only took a few minutes, so I count myself lucky. Overall, though, it was incredibly sloppy and didn't exactly inspire confidence. Par for the course, I suppose, because three years ago they goofed up my work order by never completing the scheduling process, but confirming the time and date of the appointment with me. Then, after apologizing, they scheduled the new work order another two weeks out.