You basically have to hack / debug every website from Time Warner in order to use it. I swear I've whipped out chrome inspector / firebug attempting to use TWC

You basically have to hack / debug every website from Time Warner in order to use it. I swear I've whipped out chrome inspector / firebug attempting to use TWC websites at least twice. There could be an equally long blog post about the maddening information architecture and odd lapses in QA on critical features. For nearly 4 months their online recurring billing was sending me confirmation and then one day I get a shutoff notice with audacious late payment fees - why? Because the system failed at making the transaction but there was no error handling, so instead of throwing an error it instead just marked me as having missed a payment on the backend.