A core issue here is that absorption of peaks requires inefficiencies. We need firemen and their equipment to be idle 99% of the time to be most effective duri

A core issue here is that absorption of peaks requires inefficiencies. We need firemen and their equipment to be idle 99% of the time to be most effective during the 1% we really need them. An MBA looking at this will see "great potential" for optimization. We saw something similar during COVID. If the system is optimized for 99% of the time it won’t work well in times of crisis.