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Heh, I seem to have stumbled into /r/UnethicalLifeProTips ...not disagreeing with the approach. :) I swear something like half of my problems in life can be bo
by schmookeeg 2y ago
Heh, I seem to have stumbled into /r/UnethicalLifeProTips
...not disagreeing with the approach. :) I swear something like half of my problems in life can be boiled down to poor/absent communication. If you're going to LARP as a grown-up company, as Docker seems to be, then you need to do the work and respond to the emails. Even from the freebie customers.
- dangus 2y agoI will say though, I get it, non-paying customers aren’t customers. But if that’s the case that they offer a free tier/open source project tier without support they shouldn’t offer a service that isn’t 100% self-service.