It depends on the definition of “right” As software becomes more essential to a business its reliability becomes more important. If your customers can tolerate

It depends on the definition of “right” As software becomes more essential to a business its reliability becomes more important. If your customers can tolerate defects or downtime it’s a signal that: A) you’re not providing any real value B) You provide so much additional value compared to your competition you still come out ahead in the wash C) Your customers are hostages via vendor lock-in A and C are the most common cases of persistent bad software.