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> Regulators worldwide are keen to ensure that marketing and similar services are opt-in [...] but for some reason, forcing AI on customers is acceptable. [...]
by Ukv 2y ago
> Regulators worldwide are keen to ensure that marketing and similar services are opt-in [...] but for some reason, forcing AI on customers is acceptable. [...] there needs to be a moratorium on adding AI services without first asking customers for consent
Consent should be required if you're collecting private data for marketing or for training an LLM/etc.
But, I don't think adding some ML functionality to an application (say, OCR to a PDF reader, or translation to posts on a social network) inherently requires getting customers' consent any more than adding any other feature would.
I can appreciate the annoyance over "formerly pristine applications cluttered with AI features" since it's the current trend - but see it as similar to the annoyance over flat design (which rarely even had an opt-out) as opposed to something that needs a legal prohibition.