That reminds me of a technique in the Slow Productivity book by Carl Newport. The gist is, if you cannot control the flow of work, the best thing to do is to cr

That reminds me of a technique in the Slow Productivity book by Carl Newport. The gist is, if you cannot control the flow of work, the best thing to do is to create a buffer and make the workload visible. So they can visualize how any new task is going to disrupt it.