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I mostly do RCA, and at first I thought that maybe generative AI would be able to take a system report or a core dump and spit out something useful. It can't, t
by ConspiracyFact 2y ago
I mostly do RCA, and at first I thought that maybe generative AI would be able to take a system report or a core dump and spit out something useful. It can't, though.
It's interesting how some "lower-level" work might be able to outlast some "higher-level" work. Using expert knowledge to build out a system might get pushed out at all but the highest levels before AI is able to figure out why highly complex systems are broken (in new ways). RCA (beyond pattern-matching against KB articles) isn't very susceptible to systemization, because it usually only comes into play when something unpredictable happens.