This reminds me of Alan Cooper's "The Inmates are Running the Asylum," where he argues that you can't please everyone and you should not be designing an applica

This reminds me of Alan Cooper's "The Inmates are Running the Asylum," where he argues that you can't please everyone and you should not be designing an application to solve all possible use cases because that's doomed to failure (or, at best, mediocrity). You can do better making a killer solution for 80% of your potential users than you can trying to address the needs of all potential users.