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There was a great UX principle around alternative mechanisms or backups. You can't have two rolls of toilet paper easily accessible in a public bathroom because
by ramses0 2y ago
There was a great UX principle around alternative mechanisms or backups. You can't have two rolls of toilet paper easily accessible in a public bathroom because people will naturally use them up at a similar rate.
You need to make ONE OF THEM more inconvenient to use, so that overall your bathroom experience remains useful and convenient. (You'll see this often with a sliding door between two installed rolls of paper, usually with a visible window showing the amount remaining)
Introducing "artificial" inconvenience can be a very powerful usability improvement.
- Bjartr 2y agoThis is often framed in api design as make it easy to use it correctly and difficult to use it incorrectly.