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From what you said above it sounds like Microsoft should also still be releasing and providing you patches for Windows 95. You paid a one time fee for an applic
by res0nat0r 14y ago
From what you said above it sounds like Microsoft should also still be releasing and providing you patches for Windows 95. You paid a one time fee for an application, if you wanted support and updates for it forever you should have expected to be paying a monthly / yearly fee. If at the time the updates stop coming, then the company should just stop charging you the ongoing support fee.
Expecting lifetime support for a one time flat payment of almost nothing is pretty silly.
- repsilat 14y agoThe "lifetime support" argument doesn't follow from anything I said. Users may not have been savvy to the possibility of the software being discontinued in this fashion, but they certainly understand that an end-of-life is inevitable. They're used to free updates over the natural lifespan of the product, and they feel that there's been a breach of courtesy when the natural lifespan of a product is willfully cut short.
- Sayter 14y agoWhat defines the natural lifespan of a product?
- repsilat 14y agoI don't know. I know that Windows 95 has long since reached the end of its natural lifespan, and that users feel that Sparrow's life was "cut short". I'm sure there isn't a sharp dividing line, but we don't really need one in this case - it's clear which side this falls on.
- res0nat0r 14y agoSparrows lifespan is whenever the developers feel like not supporting it anymore.