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> There's a huge need for a good chat system to compete with the likes of Slack, but Matrix has bitten me several times and I don't trust it. I thought this wa

• usr1106 2y ago
  Zulip is excellent for geeks. I don't think it's for the broad public. We use it in our company with great success, but our marketing people still have not understood how topics are used (both by their own comments and by the evidence I see regularly).
  • crabmusket 2y ago
    That's a shame! What sort of problems arise?
    • usr1106 2y ago
      Topics only help to keep things organized and better than other chat systems if they are reusable and long-term identifiable. If people create a new topic like e.g. "Wednesday meeting" or "The printer does not work" every time they want to say something you end up with same mess as in other chat systems. Also it's quite human that discussions get offtopic. Zulip has nice support to continue in or move the discussion to the right place. But to my experience only a couple of geeks uses them.