Put this in the reviews to be aggregated into an X out of 5 score I can logically base decisions on. It seems irrational to let one strange experience (screen c

Put this in the reviews to be aggregated into an X out of 5 score I can logically base decisions on. It seems irrational to let one strange experience (screen cracked for no reason sitting on a shelf) that occured to 1 out of what, 100,000? customers affect my shopping decisions. Most of the boox reviews I've come across love it for years. Sorry yours broke. When a warranty isn't honored, I've always had luck with Visa Signature or Amex doing a full refund within the first 2-3 years under their "extended warranty" benefit.