That’s true. I did avoid learning traditional NLP techniques because for my use case - call centers - LLMs do a much better job. Context for the problem space

That’s true. I did avoid learning traditional NLP techniques because for my use case - call centers - LLMs do a much better job. Context for the problem space: https://dl.acm.org/doi/fullHtml/10.1145/3442381.3449870 https://dl.acm.org/doi/fullHtml/10.1145/3442381.3449870