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Companies don’t care about you, they care about your wallet, extraction of money from. The most pleasant companies to deal with are the ones who have found a ni
by wat10000 2y ago
Companies don’t care about you, they care about your wallet, extraction of money from. The most pleasant companies to deal with are the ones who have found a niche where customer satisfaction helps with the goal of wallet, extraction from. But at best it’s a means to an end, and McDonald’s is definitely not one of those companies.
- deleted 2y ago[deleted]
- listenallyall 2y agoThe article was about not caring at all, as in total apathy. Not "we're going to work really hard to purposely create anti-patterns."
- wat10000 2y agoI understand that, but it included this particular example which doesn’t fit. I guarantee the people at McDonald’s in charge of the kiosk design care a great deal about wallet.
- listenallyall 2y ago...which is why I started out by calling it a poor example!