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So basically the only USP of Sonos is mindshare.
by simondotau 2y ago
So basically the only USP of Sonos is mindshare.
- bluescrn 2y agoThey had a fairly unique and high-quality product in the early days. It just did’t evolve very far or very fast, or even adapt pricing to better fit a rapidly changing market. They switched away from a focus on multi-room hi-fi (or at least mid-fi) audio and users with their own hoard of digital audio to focus more on streaming services and chase the trend of little monophonic speakers. The higher-end devices remained good but became ever more niche. Then they broke everything, particularly customer trust, with the app update.