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> Sonos has a good reputation for building quality speakers, but its latest move has disappointed some buyers. Recently, the company offered a trade-up program,
by sorenjan 2y ago
> Sonos has a good reputation for building quality speakers, but its latest move has disappointed some buyers. Recently, the company offered a trade-up program, giving legacy customers 30 percent off the latest One, Beam or Port. In exchange, buyers just had to "recycle" their existing products. However, what Sonos meant by "recycle" was to activate a feature called "Recycle Mode" that permanently bricks the speaker. It then becomes impossible for recycling firms to resell it or do anything else but strip it for parts.
> Sonos suggests that after bricking the device in Recycle Mode, users drop it off at a recycling facility or give it to Sonos to do the same.
https://www.engadget.com/2019-12-31-sonos-recycle-mode-explanation-falls-flat.html https://www.engadget.com/2019-12-31-sonos-recycle-mode-expla...