I mean, they were FOUNDED as a fairly turnkey solution -- lock in was baked in from the jump what, 20 years ago? At that time they had a great product, and wer

I mean, they were FOUNDED as a fairly turnkey solution -- lock in was baked in from the jump what, 20 years ago? At that time they had a great product, and were doing something genuinely novel and cool. Then they sat on their hands for too long.