> I can get by with putting staff "on call". (Pay the existing staff a bonus for out of hours etc.) There is a big difference between just winging something (a

> I can get by with putting staff "on call". (Pay the existing staff a bonus for out of hours etc.) There is a big difference between just winging something (and then hearing people complain on HN about how they have to work crazy hours and be on call) and doing things the right way, in a long-term sustainable business, with good work practices that also respect the employees. Also, if you're running a solo-founder business, you can't "pay the existing staff a bonus for out of hours etc". You simply can't be on call for 24h/day, which means you need to hire an additional person -> see my comment above about the costs.