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However, by leaving some customers to feed the competition, they're also providing an avenue for their competitors to grow stronger and also take away the custo
by mitthrowaway2 2y ago
However, by leaving some customers to feed the competition, they're also providing an avenue for their competitors to grow stronger and also take away the customers they currently enjoy having.
In particular I find that Chinese companies are hungry for all business, more willing to provide up-front information, and more willing to send a direct quote no-questions-asked rather than scheduling a meeting with a sales rep. I'm not surprised when I see them win.
- satvikpendem 2y agoYes, product led vs sales led growth. But note that even then, as the former grow larger and target more enterprise, they shift to a "contact us" model anyway over time, until yet another competitor comes in, rinse and repeat. Intercom has this model, their pricing used to be very simple and now it's not, because it's tailored to enterprise, and now a lot of upstart competitors exist with that simple pricing.