You write as if you've had some experience .... Still, the IT team should have reached out to the student - it's a university and they especially should be good

You write as if you've had some experience .... Still, the IT team should have reached out to the student - it's a university and they especially should be good and dealing with inexperienced, well-meaning students - and straightened it out: Hey, this is a great idea; it will also need this and this and something like this to work with these other systems and handle the load on registration day.