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Ask HN: Is Proton Mail Down?

• deleted 2y ago
  [deleted]
• blomback 2y ago
  I’m having troubles as well using the iOS app(s)
  • pythux 2y ago
    I can confirm that both web client and iOS apps cannot connect to servers at this point. There was a server outage earlier today, not sure if it's related.
• roomey 2y ago
  Yes, it appears down using bridge, webapp and mobile
• pythux 2y ago
  Update on the status page as of 16h10 CET: "Technical difficulties Investigating - We are currently experiencing intermittent network issues affecting some of our users. We are working to fully restore services as soon as possible. We apologize for the inconvenience. Jan 09, 2025 - 16:10 CET" This seems to impact VPN, Calendar, etc.
  • eth0up 2y ago
    It has a ddos-y kinda fee to me. I guess we'll know eventually.
• eth0up 2y ago
  Has been down on Android for several hours. To anyone from Proton: It would, perhaps, be a good idea to implement a notice in the app version, giving some form of clue when this happens. It's easy to hit send and carry on, and not realize there's an issue.
• deleted 2y ago
  [deleted]
• Malidir 2y ago
  They are getting a lot of 'feedback' on X :) (and I imagine all other social media)
• Malidir 2y ago
  Guys just a reminder - best to get your own domain and use that for your email rather than using proton.com/gmail.com/outlook.com etc That way worst case you can switch it to another email provider/self-host.
  • Numerlor 2y ago
    Is there some way of having a backup for relatively short outages like this on a single domain? From what I understand DNS entries for mail and mail security block quickly switching providers temporarily right?
  • gck1 2y ago
    Proton's target audience are folks who care about privacy and at least a few bits of anonymity. Using your own domain will make you stand out like a sore thumb across all services you sign up to.
    • cedws 2y ago
      You’re not wrong, but many Proton customers are also just suckers who fell for the marketing without understanding any of the tech or limitations of the service. I say this as a Proton customer myself.
  • cedws 2y ago
    I want to do that, but I also want many aliases without buying many domains that are ultimately tied back to me by ICANN WHOIS. + aliases and catch-all rules are not really a solution for this because if it’s all on one domain it’s all linkable to one identity. I’ve also considered using a service like Njalla, but they’re expensive and you need to trust they won’t run away with your domains.
• podiki 2y ago
  Current incident status/updates: https://status.proton.me/incidents/wt2fwstm0rcg https://status.proton.me/incidents/wt2fwstm0rcg