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Waymo rider support seems to be overly limited in their abilities. Requiring the user to press buttons on an app, and not being able to do it for them is just
by londons_explore 2y ago
Waymo rider support seems to be overly limited in their abilities.
Requiring the user to press buttons on an app, and not being able to do it for them is just one example. Plenty of other videos show they can't control the car, and all they can do is talk to the user.
At a minimum, they should have the ability to stop the car and drive it, remote control, at 1 mph, to get it unstuck or out of the way.
- whstl 2y ago> Waymo rider support seems to be overly limited in their abilities. Yep. Like virtually every phone support person ever. You would think that with driverless cars this would be different.
- acomjean 2y agoI’m torn. If waymo can remote control drive the security implications…. Maybe the solution is a car rental service where the car drives to you, you drive where you want to go, then just leave the car. In Boston anyway navigating pickup/ drop off at the airport is tricky for people.