I booked a place that said it has a washing machine, it did not have a washing machine, Airbnb let me cancel that month and gave me some extra credit to book an

I booked a place that said it has a washing machine, it did not have a washing machine, Airbnb let me cancel that month and gave me some extra credit to book another place. Another host tried to get me to pay a deposit in cash, I complained to Airbnb, he eventually agreed to drop it. I got Airbnb to let me cancel anyway because he was pissed off and I just didn't want to deal with it for a month. One place had loads of mold and absolutely stank, Airbnb let me cancel. From what I remember, they refunded with credits, not real money, but for me it's basically the same thing. I do find it really annoying, because then I'm looking for a place last minute and all the cheap & good places are gone, so I end up paying more than I'd like. But it still happens infrequently enough, and I find the alternatives less appealing. > I’ve stayed in countless 5 stars rated places that are completely disappointing. As in a 5.0, all 5 stars? I don't think I've ever even seen one, let alone stayed in one. Everything is usually between 4-4.8. But yeah, I agree, the ratings are completely useless. Also the "dedicated workspace" filter option is useless as well, every host seems to put even when when the only usable surface for a laptop is 50cm near the kitchen sink. Don't get me wrong, I wish Airbnb was better, and I have read/heard some horror stories. I might be one nightmare experience away from ditching them, but for now, I just wanted to provide my experience as someone that still uses Airbnb and find it's good enough.